Privacy Policy

1. Introduction

StormSignal ("we", "us", "our") operates the website located at stormsignal.pro (the "Website"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our social games platform. Please read this policy carefully. By using stormsignal.pro, you agree to the practices described in this policy.

2. Who We Are

StormSignal is a free social games platform based in Australia. Our registered address is Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact us at [email protected] for any privacy-related queries.

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Contact Form: Name, email address, and message content when you submit our contact form.
• Newsletter Subscription: Email address when you subscribe to our newsletter.

3.2 Information Collected Automatically

When you visit stormsignal.pro, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type and screen resolution
• Date and time of your visit

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. Please refer to our Cookie Policy for full details on the cookies we use and how to manage them.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you newsletters and updates about StormSignal (only if you have subscribed)
• To improve and optimise our Website and games
• To ensure the security and proper functioning of our platform
• To comply with our legal obligations under Australian law
• To enforce our Terms of Service and other policies
• To analyse usage patterns and improve user experience

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have provided explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and ensuring platform security.
• Legal Obligation: Where processing is required to comply with applicable Australian laws.
• Contract Performance: Where processing is necessary to respond to your enquiries or provide services you have requested.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our Website (e.g., web hosting, email services), subject to strict confidentiality obligations.
• Legal Requirements: Where required by law, court order, or government authority in Australia.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: Where necessary to protect the rights, property, or safety of StormSignal, our users, or others.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Contact form submissions: Retained for up to 2 years from the date of submission.
• Newsletter subscriptions: Retained until you unsubscribe.
• Technical/analytical data: Retained for up to 13 months.

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit and secure server infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Complaints: You have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy

StormSignal is strictly intended for users aged 18 years and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a person under 18, we will take immediate steps to delete that information. If you believe a minor has provided us with personal information, please contact us immediately at [email protected].

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Data Transfers

Our Website is operated from Australia. If you are accessing our Website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia. By using our Website, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of stormsignal.pro after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Contact Form: stormsignal.pro/contact

For complaints that we are unable to resolve, you may contact the Office of the Australian Information Commissioner (OAIC) at 1300 363 992 or visit oaic.gov.au.